The Prescription for
HIPAA-Compliant
Review Responses

Automate HIPAA-compliant responses to public reviews with ResponseRX’s AI-driven Reputation Management platform.  
• Accelerate online reviews
• Boost New Patient Acquisition
• Track patient experience
• Measure customer service performance

See ResponseRX in action ➜
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An Unrivaled Review Solution

Imagine your practice receiving 11 times more reviews, and how that would affect your online presence, ability to attract new patients, and conversion rate.

A Pediatrics client with three offices was receiving only a few reviews each week through their previous partner. With ResponseRX, the number exploded by 1,107% in the first month, and 6 months later averages 728% more reviews than previously.

  • +26.5% increase in new patient acquisition
  • 130.6 hours of doctor time saved annually

Adding the ResponseRX was the only change in their marketing strategy.

"With ResponseRX, we have significantly increased our patient acquisition rate and decreased our operational costs. It's like having a dedicated, HIPAA-trained reputation manager that creates personalized, compliant responses in our practice “voice." But without the overhead. I can't recommend ResponseRX enough!"

Mike Jordan
Dr. Mike Jordan

East Lake Pediatrics

11.2
reviews/month

Before

124
reviews/month
a medic in a clinic

More Patients   Less Work   No Liability

The healthcare industry is evolving, and practices need to adapt quickly to remain competitive. With ResponseRX, you can do more than just manage your online reputation — you can transform it into a growth engine.

Accelerate Reviews

With proven results in driving practice growth and patient acquisition, ResponseRX is designed with a growth-focused review system that helps attract new patients and retain existing ones by building and maintaining a solid online reputation.

Save Time and Costs

Automating the review response process reduces the manual effort required from staff. This saves time and ensures that responses are consistent, professional, and HIPAA-compliant.

Outperform Competitors

Responding to reviews quickly and professionally enhances online visibility and trust. Patients are more likely to choose a responsive practice over one that is passive in managing its reputation.

Ensure HIPAA Compliance

One of the critical advantages of ResponseRX is its built-in compliance with HIPAA regulations, ensuring that all public communications respect patient privacy and adhere to legal standards.

Track Employee Performance

Identify and reward high-performing team members based on patient feedback, fostering a culture of excellence and motivation. All the reporting is available in the dashboard.

Gain Actionable Insights

The ResponseRX review system collects and analyzes patient feedback, providing actionable insights into patient perception of your providers and practice, enabling data-driven improvements in care quality and experience.

Responses Build Trust

84% of the US population now chooses their healthcare providers on the basis of digital reputation. But more crucially, 71% of patients are more likely to choose a practice that responds promptly and effectively to its reviews. ResponseRX features a first in class review responder that strictly adheres to HIPAA guidelines and the protection of PHI. Communication is the key. Read more

Our review rate has quadrupled, which is phenomenal. But what amazes me is that new patients are suddenly mentioning that it's our responses that steered them our way. It seems to build trust or make us more approachable. And the review responder saves me at least 2 hours each week. Thank you for solving an issue I didn't know we had!

Mike Jordan
Dr. Lindsay Limbaugh

Limbaugh Orthodontics

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Built for Providers and Their Practices

ResponseRX is the ultimate solution for medical, orthodontic, dental, optometry, physical therapy, and chiropractic practices looking to accelerate their growth and stand out in their market.

Developed in collaboration with private practice doctors and orthodontists focused on accelerating patient acquisition, ResponseRX is the right prescription for achieving superior market sentiment about your practice.

HIPAA-Compliant Review Responder

  • Automated and personalized HIPAA-compliant responses to every review in your unique Brand voice.
  • Saves time and reduces costs associated with manual response creation.
  • Ensures compliance through ResponseRX Compliance Team oversight.
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Review System & NPS Benchmarking

  • Accelerates patient acquisition by encouraging positive reviews.
  • Provides actionable insights to improve patient satisfaction and care quality.
  • Optimize online presence and visibility with optional add-on.
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Guaranteed Results

ResponseRX is free for any month you don’t hit the minimum target* of new reviews.

Ready to Learn More?

*Target is based on the number of patients engaged in that month.

Numbers
That Speak Volumes

76%
of potential patients use online reviews as the first step in their research for a new healthcare provider - Pew Research Center (2022)
90%
of patients are influenced by positive reviews and the practice's responsiveness - Medical Economics (2022)
71%
of patients are more likely to choose a provider who responds promptly and professionally to reviews - Software Advice Survey (2023)
84%
of respondents declared that they wouldn’t take into account a doctor that was rated with less than 4 stars - Press Ganey consumer survey (2023)
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Contact

Whether you have questions about the platform, would like to schedule a demo, or want to learn more about how ResponseRX can assist your practice, please don’t hesitate to reach out.

220 E. Forsyth St., Suite B
Jacksonville, FL 32202

(904) 515-5030

hello@responserx.ai

Let's Connect!

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