With BrandVoice AI, every review becomes an opportunity. Responses are authentic, HIPAA-compliant, and written in seconds, saving you time and safeguarding your reputation.
Learns Your Story
Analyzes your website, reviews, and mission to understand what makes your practice unique.
Consistently On-Brand
Ensures every response reflects your values, tone, and identity.
No Cookie-Cutter Responses
Every reply is crafted specifically for each review in your distinct voice.
Adapts to Context
Adjusts tone based on review sentiment while staying true to your practice.
Stays Compliant
Sounds warmly personal while never crossing HIPAA boundaries.
Evolves with You
Continuously learns and refines your voice profile over time.
Radiates genuine care and community connection. Uses conversational warmth while maintaining boundaries.
Balances clinical expertise with human compassion. Maintains professional authority with approachable tone.
Channels playful enthusiasm while staying professional. Radiates joy without identifying patients.
Sophisticated discretion meets personalized attention. Luxury service tone without compromising privacy.
BrandVoice AI delivers compliant, patient-friendly responses in seconds so you build trust without the extra work. Authentic, compliant, and effortless — every single time.
Is the real doctor’s response A or B? Make your pick.
"Won't argue with being called the best around 🙌 Our team tries to make the orthodontic journey as stress-free and easy as possible, and we so appreciate the flattery!"
"Huge thanks for the kind words! We definitely believe that quality of care is job one, but making sure that visits are fun is what we're all about at Hulse 😉"
Trick question. Both came from BrandVoice AI.
From glowing praise to tough feedback, BrandVoice adapts with empathy, compliance, and your authentic voice.
Review
"We needed an appointment for our newborn ASAP and they were able to get us in same day! Everyone was very kind and helpful. 10/10 would recommend."
Typical Practice Response
(HIPAA Violations)
"We're so glad we could get you in quickly when you needed us. And it means the world to us that you felt cared for. Congratulations on your new addition, and thank you for the review!"
Typical AI Response
(HIPAA Violation)
"That's wonderful to hear! We know how stressful it can be when your newborn needs to be seen quickly, and we're so glad we could get you in right away. Our team is always here to provide kind and helpful care, and we truly appreciate you recommending us!"
BrandVoice Response
(No Violations)
"Getting little ones seen quickly is always the goal—tiny socks, big urgency! Making every new family feel welcomed and cared for is what makes pediatrics so special around here. Thanks for the review and 5 star energy! 💙"
Review
"My son was nervous about his first cavity filling but the team was incredible. He left saying he wants to be a dentist now!"
Typical Practice Response
(HIPAA Violations)
"Incredible for sure, thank you! We're thrilled that John had such a positive experience, and flattered that we've inspired him to be a dentist!"
Typical AI Response
(HIPAA Violation)
"We are so incredibly happy to read this! Hearing that he left wanting to be a dentist is the highest compliment we could receive. Thank you for sharing your experience!"
BrandVoice Response
(No Violations)
"Inspiring aspirations for dental careers for the win! 🦷 Making dental experiences positive for kids is something we believe every practice should value. Thanks for the review!"
Review
"Good care but the wait was ridiculously long. Had to rearrange my afternoon meetings."
Typical Practice Response
(HIPAA Violations)
"We're truly sorry to hear that the wait time was so frustrating. It's something we're actively working on improving because we know your time is valuable. We'll do better on your next visit. Wishing you and your little ones all the best 💙"
Typical AI Response
(HIPAA Violation)
"We apologize for the inconvenience and will address this internally."
BrandVoice Response
(No Violations)
"Long waits are genuinely frustrating, and we absolutely never want anyone's schedule disrupted! 💯 Keeping appointments running on time is a core focus, and we very much appreciate the review. (904) 555-0199"
BrandVoice AI safeguards every detail, invisibly handling PHI so you never risk a violation — and every response builds trust instead of concern.
Acknowledges care without ever confirming PHI
Never repeats names — even nicknames are treated as PHI
Keeps boundaries clear when multiple family members are referenced
Stays general about timing to protect privacy
See how BrandVoice fits into your workflow — just seconds per review, saving 10–15 minutes each time. Privacy protected. Peace of mind guaranteed.
You get an instant notification so you’re always aware of new feedback right away.
Context, sentiment, and your past responses are reviewed to shape the right approach.
A compliant, on-brand reply is written in your voice, ready to publish.
One click confirms it’s perfect (and it usually is), giving you full control over the outcome.
Published within Google’s 72-hour window so you never miss a deadline.
"I tested my office manager by mixing my responses with BrandVoice responses. She correctly identified mine only 40% of the time. The AI actually sounds more like me than I do on busy days."
"The responses to negative reviews have been game-changing. They handle difficult situations with more grace than I could manage when I'm frustrated. Yet they still sound exactly like our practice values."
See BrandVoice AI respond to your last 5 reviews
Try the Responder Self-DemoGet a guided look at the platform with real client examples
Request a Full DemoYour authentic voice. Amplified by AI. Protected by compliance. That's the BrandVoice difference.
Every day you wait, potential customers are making decisions based on incomplete information about your business. They're not seeing the excellent service you provide because your online reputation doesn't reflect reality.
I didn’t realize how much we were leaving on the table until we started using ResponseRx. Our production has grown 19% without changing anything else in our marketing. Google-driven new patients have doubled, and people keep telling us the review responses is why they chose us. HIGHLY recommend.
